The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of: www.thesoundcouncil.com TSC Productions The Sound Council, LLC


  • Privacy Policy
  • Effective February 26, 2009 Privacy Notice Table Of Contents: Our Commitment To Privacy The Information We Collect How We Use Information Our Commitment To Data Security Our Commitment To Children's Privacy How To Access Or Correct Your Information How To Contact Us Our Commitment To Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. The Information We Collect: This notice applies to all information collected or submitted on the [company name] website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name Address Email address Phone number Credit/Debit Card Information (etc.) On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: Name Address Phone Number (etc.) The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Our Commitment To Data Security To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our Commitment To Children's Privacy: Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. How You Can Access Or Correct Your Information You can access all your personally identifiable information that we collect online and maintain by [description of the company access procedure]. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. How To Contact Us Should you have other questions or concerns about these privacy policies, please call us at 850-621-2437 or send us an email at tscp@cox.net.


  • Shipping & Delivery
  • Our primary shipping is UPS ground. For other shipping options please call (850)621-2437 or email tscp@cox.net. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates will appear in the order form and, you'll see both shipping and delivery date estimates in the order confirmation e-mail and in the order summary in Your Account. Please allow 2-3 business days for an order to process and ship. Sometimes you need to receive certain items in your order sooner than others, if this is the case, please call (850)621-2437 or email tscp@cox.net for alternative shipping options. Shipping costs depend on the options you choose, the size and weight of the item, and where the order is going. It's really not that complicated. To estimate shipping costs, place an item in your cart and then click the Proceed to checkout button. On the order confirmation page, you can play with different shipping options and preferences to see how the prices and delivery estimates change.


  • Sales Tax
  • TSC Productions charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Warranties
  • The cost of the manufacturer's warranty is included in the purchase price for most items. The manufacturer promises to stand by its product and asserts that the manner in which the fixture was made and the materials used to make it are free from defects. A typical manufacturer's warranty lasts 1year. The manufacturer's warranty is a guarantee that the manufacturer will make any necessary repairs due to defective materials used or improper manufacturing, at no charge to the owner. Please call (850)621-2437 for more information or to find out if your fixture or product is covered by warrenty.


  • Return Policy
  • You may return most new, unopened items sold and fulfilled by www.thesoundcouncil.com within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Read our full General Returns Policy for information on exchanges, and for further details and policy exceptions. Some items such as software, may have special returns policies. Please call (850)621-2437 for more information. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item. Items that are opened or returned more than 30 days after delivery may receive a partial refund.


  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site. The Sound Council, LLC TSC Productions 405 Love Joy Road Ft. Walton Beach, Fl 32548 (850)621-2437 tscp@cox.net www.thesoundcouncil.com


  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. TSC Productions and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of TSC Productions shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and TSC Productions with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and TSC Productions with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by TSC Productions. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.